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Everything you need to know about ordering, shipping, and returns.
Yes! We ship worldwide except Antarctica.
North America – all 50 states, including all of Canada. Estimated 15–22 business days delivery.
South America – we deliver to all South American countries. Estimated 25 business days delivery.
Europe – we deliver to all European countries. Estimated 18 business days delivery.
Middle East and Asia – we deliver to all Middle Eastern and Asian countries, including all of India. Estimated 15 business days delivery.
Africa – Nigeria, Ghana, South Africa and many more. Estimated 25 days delivery.
Australia – we deliver to every state in Australia. Estimated 15 business day delivery.
Of course! We provide you a valid tracking number so you can see the movement of your order in real time. Didn't receive your tracking number? Contact Us
When your tracking number is provided you can track it on Parcels App.
We accept all major credit and debit cards such as Visa, Mastercard and American Express.
To start your order, add the product you want to your cart and then navigate to the checkout page. Fill out your billing and delivery information correctly, then press "Submit Order." You will be emailed a secure payment invoice.
All credit card payments are processed through a secure and encrypted 256-bit SSL checkout. Our team will never see or store any credit card information under any circumstances. We also accept CashApp, Zelle, Bitcoin and Wise.
You will receive a 10% discount if you use Zelle or CashApp, due to processing fees. If you want to pay via these methods, please reply to the invoice sent to your email.
If this happens please do not worry. Most of the time customs agents will give you your package after inspection. They are making sure no hazardous materials or narcotics are being imported. This is a normal process in every country. In the event this happens you should wait up to a week and they usually will send it to you, as we are only sending watches and jewelry which are no threat. If not, you can call them to receive it, as they have no reason to hold a package if you are ordering only one or a few items. In the event they fully confiscate the package, please contact us and we will resend a new package.
We ship all items with box and bubble wrap before sending out. In the event this does happen, please send us detailed photos of the damaged item along with your shipping address and we will resend a new one or provide a refund.
Every purchase made on Crown Treasures Direct is backed by a 30-day return policy. If an item arrives damaged or does not match the description provided, you are eligible for a full refund. To initiate a return, please contact us with your order number and the reason for the return, and we will promptly begin the process.